farik wants to practice his new soft skills of customer service. he is an introvert and practicing with a coworker makes him nervous. his manager suggests trying simulations. why? they are methods used to represent real-life situations. they are inexpensive to develop and maintain. they are used to teach only management and interpersonal skills. they prevent trainees from seeing the impact of their decisions in a risk-free environment. they provide limited opportunities for trainees to relate to actual jobs.