Which of the following systems integrates business processes across the company? O A. Transaction Processing System B. Code Division Multiple Access C. Executive Support System D. Enterprise Resource Planning E. Decision Support System QUESTION 20 In which situation, would an organization NOT choose to implement an ERP system? O A. The company just started out. B. The implementation can force the standardization of core strategic processes. O C. Top executives support ERP implementation D. The company has a large budget for IT projects O E. None of the above The information hierarchy can be organized as (Order from bottom to top in terms of its complexity): O A. Knowledge, facts, and information B. Data, information, and knowledge OC. Data, information, and intelligence D. Information, data, and knowledge E. Data, knowledge, and information QUESTION 14 is something that is learned or developed over time for the firm to create, produce, or offer products: O A. Information Technology O B. Information Resources O C. IT Capability O D. IT Asset O E. Information System QUESTION 15 Amazon.com has built a vast knowledge base about its customers. This knowledge is valuable and hard to transfer. According to Amazon with a sustainable competitive advantage. O A. Porter's generic strategies O B. IT assets perspective O C. Porter's value chain O D. Resource-based view of the firm O E. Relationship skills perspective such knowledge may provide Business Process Modeling and Notation (BPMN) represents different roles (e.g., sales clerk, accountant, etc.) in a process using: O A. Diamonds O B. Solid circles O C. Swim lanes O D. Dashed lines O E. Cylindrical shaps