. Access the Consultation Processes template provided within this workbook. Use this template to record the processes you will develop in this task.
2. Complete the template by developing the following processes to be followed when consulting with employees.
Outline the following:
a. At least one process that will allow employees to contribute to the discussion during a consultation.
Contribution refers to how employees can actively participate in the discussion held during each consultation. Methods for employee contribution can include, but are not limited to, the following:
Employees providing feedback on the topic being discussed
Asking for ideas from employees on areas for improvement
b. At least one process for facilitating the employees’ contribution gathered to make a decision
These can include, but are not limited to, the following:
Determining how to facilitate the employees’ contributions
Ensuring that each decision made is not biased to just one employee’s contribution
c. At least one process for providing feedback on the outcome of the consultation.
Include the following in your process:
At least one communication method to be used to provide the feedback
Method for communication can vary and can include, but are not limited to, the following:
Conducting a meeting
Sending an email
Identify at least two kinds of information you will include in your feedback
Feedback provided refers to the results of a discussion that is held between a mediator (e.g., manager) and each party concerned in the discussion.
Information that must be gathered and reported can include, but is not limited to, the following:
How well the employee receiving feedback performed based on the result of each discussion
How the employee can further improve their performance?
Processes developed in this task will be used in the later tasks.
3. Submit the completed Consultation Processes document to your assessor.
SECTION 2: CONSULTATION PROCESS
Process for Employee Contribution
Process for Facilitating Employees’ Contribution
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Process for Providing Feedback on the Outcome of Consultation