The book states that "Operations is also responsible for developing or acquiring the necessary process
compentencies - process cost, flow time, flexibility, and quality - to support the firm's business strategy." (p. 23)
If Ford's corporate goals and operations strategy are placed into the structure in Figure 2.2 (see p. 25)
A) Evaluate what the paint department manager at a Ford assembly should do at the operations strategy
level to reduce emissions and reduce landfill usage? How will the manager implement the 3 reductions?