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Question 1 (10 points) 4) Listen ▶ How you start is a good indicator of how you finish.
A. WIIFM
B. Rapport
C. Halo Effect
D. The Approach
Question 2 (10 points) 4) Listen The Approach includes all except the following: A. Professional Introduction
B. Uncovering the buying process
C. Pre-Commitment
D. Stating purpose of sales call
Question 3 (10 points) 4) Listen Asking S.P.I.N. questions in sequence is not important as long as you ask all the questions. A. True
B. False

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