Given a restaurant with 50 tables and 5 of them are reserved in party rooms and so not usually used. Normal occupancy of the tables is 35 tables. What is the utilization? a. Utilization is 70% b. .778 c. 14.3% d. None of the above Match the following terms and definitions: __One or more activities that transform inputs into outputs __Managing the entire organization so it excels in all dimensions of products and services important to customers. __The design, operation, and improvement of the systems that create and deliver the firm's primary products and services. __Aggressively seeks to eliminate causes of production defects. 1. OSCM 2. TQC 3. Process 4. TQM COS
Which business processes does sourcing include? a. Supply management b. Inbound logistics c. Purchasing and procurement d. All of the above None of the above
Which of the following items has the lowest specificity in sourcing? a. Paperclips used as office supplies b. The processor IBM uses in a particular computer model c. Customized shelving for raw material storage d. All have a high specificity
For a company to be considered as using "outsourcing" the entire function must be outsourced, rather than just a component of it. True False