Explain the essential components of relationship management, in a health care environment,
as they pertain to:
Emotional intelligence
Recognizing the complexity of relationships
Identifying key relationships in a health care environment
How can a health care organization unify key stakeholders by:
Developing a clear and compelling vision and shared values?
Aligning teams to strategic direction and objectives?
Define the notion of trust and provide a health care example.
Explain the psychological and biological roots of trust.
How does building trust contribute to effective relationship management?