Question 1: Suppose that Markus Braun has a set of steps that Wirecard takes each time they acquire a new company. This blank (1)___________ is known as a blank (2) _____________.

1. a. single-use plan or b. standing plan

2. a. rule
b. regulation
c. policy
d. standard operating procedure

Question 2: Which of the following is a limitation of the planning process at Wirecard? Check all that apply.

a. Goals and plans help employees understand what behaviors are needed at work.
b. Goals and plans make employees more committed to their work.
c. Goals and plans can derail innovation and creativity.
d. Goals can make managers think they know what the future will be like, even when they don’t.