In an oral presentation, which of the following is NOT a way to make ideas relevant to the audience?
A. Linking what you say to their interests
B. Linking what you say to their experiences
C. Show them how the topic affects them directly
D.Show your passion about the topic, so they can relate to your passion
Is "I am sure that you will agree with our decision" appropriate in a letter to a client in which you refuse a request?
A. Yes, as long as you had no choice about making the decision
B. Yes, because it will prevent psychological reactance
C. No, because the client will then feel silly for having made the request
D. No, because you should not assume that you know how the reader feels