What is the goal of a process simulation? a. Anticipate process behavior b. Variation of parameters c. Calculation of process variables d. Production of a graphical process model
An important step in process design is... a.The definition of the company's strategy b.The development of a new process related compensation system c.The development and definition of useful key performance indicators (KPI's) d.The selection and deployment of external consultants What is the biggest benefit of using BPM technologies? a. The use of standards to support the whole BPM-lifecycle. b. The usage of the technology provides a comprehensive document management c. The graphical presentation for the automation of workflows d. The possibility of programming in BPEL (Business Process Execution Language) What is one of the primary purposes of process modeling? a.Verbal description of the process features b. Visual illustration of process features to ensure better communication c. Presentation of the process-lifecycle d. Creation of specifications for process simulation Which role do business rules play in the execution of a processes? a. Usually they are not important in the execution of processes b. They determine how activities shall be performed c. They manage the interaction with the customer in automated processes d. They always control only parallel processes