Selected company is Apple inc.
Please give answer as detailed as possible.
You have already selected a company in Canada for the previous assignments. The Senior Management Team has assigned you to prepare a presentation about the process of certification to ISO 9001:2015. You should build a plan and write a report for implementation. Plan should be included in 3 important points below. You should update and improve Assignment 1-2 by giving more details to meet the requirements of each clause of ISO 9001:2015. 1. Evaluate context of an organizations, management processes, leadership, planning. 2. Identify how to evaluate process performance based on customer satisfaction reporting and metrics, KPIs (Key Performance Indicator), and share examples regarding the process performance evaluation for your organization. 3. Ascertain continual improvement projects impact to drive efficiency and cost reduction. You should focus on to work on Points 1&2 for this project, Project 1. The last point, 3rd is a topic for Project 2. Your report and presentation should inform the reader about the organisation, the points identified above and draw conclusions. You should read in the reference resource below when you are planning the steps for meeting Clause 4. 5, 6, 7, 8 and 9 requirements. You should plan to meet each requirement for each clause based on the reference resource and ISO 9001:2015. For example, Clause 4 is the context of an organization. You should follow the steps below to meet Clause 4 requirements. (You should update and improve by combining the Assignment 1&2) 1. Define the Scope of the QMS in Quality Manual. 2. Develop the sequence of processes and their interaction in your organization. These will be in the form of a flowchart. 3. Define the Process and their relationships. 4. Identify internal and external context. (For example; for internal issues is used SWOT Analysis to identify an internal issue etc.) 5. Identifying internal and external parties and their needs. 6. Document framework the context of the organization. You must clearly define what they sell including products and services. Your report will be graded based on your report on reasoned arguments, by identifying, planning. analysing, evaluating criteria, research, own practices, and other methods. Share your work in a detailed report. There is no page limit. (Reference to the resources: Step by Step guide on how to interpret each clause (It has been posted as a PDF format in Moodle, Week 4 & ISO 9001:2015)
the apple inc. has ISO 9001:2015 certificate.
please provide answer regarding it.