A physical therapist is participating in the first care conference of a client who recently sustained a cerebrovascular accident (CVA). The client and their family speak adequate but limited English as a second language. Which of the following educational interventions is the MOST appropriate at this time?

a) explain everything to the family giving them as much information as possible
b) offer various forms of educational material including books, videos, and brochures
c) keep the conference discussion closed and discourage questions to avoid misunderstanding
d) using outcome measures, provide the family with specific prognosis to help future planning