A 41-year-old woman was brought to the emergency room by two police officers after she had been standing barefoot in the rain for more than two hours. The police officers report that the woman had to be restrained after she resisted and became agitated. The intake nurse's FIRST action should be which of the following?
1. Complete a physical examination.
2. Maintain a safe environment.
3. Ascertain the client's mental status.
4. Orient the client to place and time.