Almost every organization includes ethical codes and explicit rules for governing transactions as part of its mission statement. Once the rules are in place, there must be
Question 9 options:

A)

commitment from customers to accept these rules.

B)

weekly reminder seminars to enforce guidelines.

C)

a website where employees can vent their frustration over lapses in ethical behavior.

D)

a system of controls that rewards appropriate behavior and penalizes inappropriate behavior.