Billing is an essential component in the electronic health record. Patient payments are vital for the financial health of a medical facility. It is
important for any co-payments or past due balances to be requested of the patient at the time services are rendered. Be careful and considerate
to have finance-related discussions in a setting where others cannot overhear, and in a caring, compassionate tone. Requesting payments,
sending collection letters, and posting these payments to patient accounts are essential steps in the financial viability of a medical practice.
1. Posting payments to patient accounts is most commonly done with the use of a practice management (PM) system. List the information
required to post on the patient account?