Which is better customer for company to have: one who complains about poor service or faulty product, or one who doesn't?
A. One who complains because s/he gives the company an opportunity to fix its mistakes.
B. One who complains because then the company has an opportunity to explain why the customer is wrong.
C. One who doesn't complain because fewer complaints cost the company aless money.
D. One who doesn't complain because ait means s/he is satisfied.