Mary wants to obtain more information about her health condition but she is unable to leave her home. Which of the following actions should the medical assistant take when working with Mary?
a) Schedule a video call or telemedicine appointment with Mary to discuss her health concerns and provide necessary information.
b) Advise Mary to visit a nearby hospital for a thorough examination without considering her inability to leave home.
c) Send Mary a list of medical textbooks and instruct her to research her health condition on her own.
d) Ignore Mary's request for information as she cannot visit the clinic in person.