Mr. Srinivasan, owner of Citizens restaurant is thinking of introducing a separate coffee shop facility in his restaurant. The manager plans for one service counter for the coffee shop customers. A market study has projected the inter-arrival times at the restaurant as given in Table 2.1. Also shown in Table 2.1 is the rate at which the counter can service the customers: Table 2.1: Arrival and service distribution times Time Between Arrivals Probability Service Time 2 0.15 Probability 2 3 0.25 0.10 3 4 0.20 0.25 4 5 0.25 0.30 5 6 0.15 0.20 6 Table 2.2: Survey Random Numbers Customer 1 2 3 4 5 6 7 8 0.15 9 10 11 12 13 14 15 16 17 18 19 20 Random Number (Arrival) 87 37 92 52 41 05 56 70 70 07 86 74 31 71 57 85 39 41 18 38 Random Number (Service) 36 16 81 08 51 34 88 88 15 53 01 54 03 54 56 05 01 45 11 76 2.1 Simulate the operation of the facility for a customer arrival sample of 20 cars when the restaurant starts at 7.00 pm every.
