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07-03-2024
Business

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Which of the following is a significant difference between the BNQA criteria and the Deming philosophy?
a. The BNQA has 7 categories; whereas, the Deming philosophy has 14 key points
b. The BNQA has rating categories; whereas, Deming's points are "all or nothing"
c. The BNQA emphasizes customer focus and business results; whereas, Deming does not
d. The Deming philosophy contains a rating system; whereas, the BNQA does not

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