Which of the following is a disadvantage of using a canned presentation for sales communications?
a. It does not allow for formulation of appropriate responses during the presentation.
b. It does not allow for anticipation of questions and objections in advance.
c. It is usually incomplete and illogically structured.
d. It can only be used by relatively experienced salespeople.
e. It tends to alienate buyers who want to participate in buyer-seller interaction.