What are some of the basic functions of a sales engagement tool? Creating and sending automated, multi-touch, multi-channel sales outreach campaigns?
a. Centralizing the work of an SDR as calls can be made using the software, notes taken on each conversation, and emails created and sent directly, without having to shift to a different window
b. Managing a library of templates and sequences, and tracing performance data for each one of them
c. All of the above