In which of the following scenarios would conciliation as a conflict resolution process be preferred? Yolanda is looking for a dispute resolution process that will allow her to avoid the court system,
a) Yolanda and the other party are in a deadlock and need a neutral third party to facilitate communication.
b) Yolanda seeks a legally binding decision from a judge.
c) Yolanda prefers a process where a jury decides the outcome.
d) Yolanda wants to file a lawsuit immediately.