- Define the problem.
- What are the core issues?
- What actions would you take to solve the problem?
- Define the problem
- The problem is that the new bank system change has resulted in some required fields for BANKDOC1 being eliminated, causing potential discrepancies in the reconciliation process.
- What are the core issues?
- The core issues are the potential discrepancies in the reconciliation process due to the elimination of required fields on the bank side, and the impact this may have on the accuracy of the daily reconciliations.
- What actions would you take to solve the problem?
a) Contact the bank to understand the specific changes in their system and how it will impact the required fields for BANKDOC1.
b) Coordinate with the software supplier to see if any updates or modifications can be made to accommodate the changes in the bank's system.
c) Implement additional checks and verifications in the reconciliation process to ensure accuracy despite the changes in the bank system.
d) Explore alternative software options that may better align with the new platform utilized by the bank.