Who is the Health and Community Services Complaints Commissioner and what are their responsibilities?
a. The Health and Community Services Complaints Commissioner is responsible for resolving complaints about health and community services in a fair, timely, and effective manner.
b. The Commissioner's responsibilities include investigating complaints, providing advice and support to complainants, and working with service providers to improve the quality of care and support.
c. The Commissioner also educates and informs the public about their rights and responsibilities in relation to health and community services, and advocates for systemic improvements in the sector.
d. The Commissioner works independently and impartially to ensure that complaints are handled with transparency and accountability, and that outcomes are reached in the best interests of the complainants and the community.