Question 15 (0.15 points)
Jorge Smith is a division manager at General Motors and, as such, must ensure that some sort of balance is
achieved between the sometimes conflicting goals of the various departments
within his division. For
example,
the marketing department's goal might be to increase sales by 15
percent, whereas the accounting department
might strive for certain cost efficiencies. In compensating for these disparate goals
, Jorge is engaging in
a) controlling.
b)
d)
planning.
optimization.
organizing.
e) conflict minimization.