Assume you are the manager of a document imaging department. You are trying to assess how many full-time employees (FTEs - full-time equivalents) you need to have staffed in order to meet the demand for document scanning. What is the best method to determine the number of FTEs needed?
1) Conduct a time and motion study to determine the average time it takes to scan a document and calculate the number of FTEs needed based on the expected volume of documents.
2) Hire a consulting firm to analyze the department's workload and provide recommendations for staffing levels.
3) Use a benchmarking approach by comparing the staffing levels of similar document imaging departments in other organizations.
4) Estimate the number of FTEs needed based on the department's historical data and projected growth in document scanning.