Final exam: Quality Management Total Quality Management (TQM) can be described in practical terms as continuous improvement and teamwork as well as stakeholder involvement. Please indicate the main characteristics of TQM (please choose one or more answers): Activity-centeredx focuses on individual activities in order to detect unexpected variations Integrated system connects business improvement elements in an attempt to continually improve and exceed the expectations of customers, employees, and other stakeholders Preventive in naturex incorporates contingency-planning that includes product quality as one of its components Customer focusedx the customer ultimately determines the level of quakby Question: 5 of 20 questions