Answer the following questions using APA7 referencing style, provide references.

1. Explain what it takes to be a great hospitality manager.

2. Compare the duties of the general manager and department heads at a small or midsized hotel to those of a larger hotel.

3. Give examples of the different types of restaurant systems used in the back of the house.

4. Explain the role ethics plays in responsible decision-making as a hospitality leader.