You are on a call with a customer and they seem very interested in one of the offers you told them about. At the end of the call they tell you they aren't sure they want it at this time. What should you do?
1) Offer them a discount to encourage them to make a decision
2) Ask them why they are unsure and address their concerns
3) Tell them to think about it and call back later
4) Offer them a different product or service