Jim was placed in a juvenile home after several run-ins with the law, including shoplifting, truancy, and burglary. at the juvenile home, jim was informed that he could earn special privileges with good behavior. positive behaviors, such as cleaning his room or helping with maintenance at the facility, were rewarded with points. the points could be redeemed for privileges, such as snacks, access to recreational opportunities, or extra time to watch television. the juvenile home is using: