we know that
1. The number of all 4-letter words written using the alphabet of 20 symbols (from A to T) is
20^4=160,000
2. The number of all 4-letter words written using the alphabet of 19 symbols (from B to T) is
19^4=130,321
3. The difference represents exactly the number of all words of the inhabitants of the island of Jumble
difference=(160,000-130,321)= 29679.
the answer is
29679