The workers of tight footing, a tile manufacturing plant, wanted a raise. However, the management did not want to give the workers a raise. The workers started taking longer breaks and did little to no work for the next two weeks. In the context of scientific management, this behavior of the workers is known as soldiering. Soldiering is defined as improving economic efficiency focused on labor productivity. If the workers want a raise and are not getting one, they will stop working as hard and slack off on the job so the soldiering level is high due to them decreasing the level of productivity that is happening. Making sure the workers are happy is important (though they do not run the business) so that they will complete their work as needed.
