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Which statement about a letter of complaint is true? You should maintain a polite and business-like tone. You should make it clear that you are angry and will take action if not satisfied. You should send your first letter straight to the top so it will be noticed. You should contact your local news consumer action team first.

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WorldlyGlass49
The correct answer is You should maintain a polite and business-like tone.

Sometimes going straight to the top is a great choice if you believe that lower officers would ignore you. There is also no need to contact local news, or to be angry and impolite.
estellaesua

The correct answer is You should maintain a polite and business-like tone.

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