Answer:
The answer is the other person’s nonverbal communication.
Explanation:
The concept mentioned in the question comes from Albert Mehrabian’s misquoted research results, which stated that in communication, 55% of our perception about the conversation comes from non-verbal communication, 38% from the tone of the speech, and 7% from the actual content of the conversation. However, this quote was wrongly cited, and Mehrabian himself has refuted this, since it is only selectively citing a research experiment that he conducted, which following research replicating the conditions have consistently debunked.
