Each month, Dr. Fishman’s office sends out a digital newsletter to its patients. The newsletter highlights information and resources that support good health and well-being. This month, Solomon has been asked to craft the email. He is excited to share new resources that are available to the office’s patients. He quickly pulls together his ideas, writes the email, adds Dr. Fishman’s email signature, and hits send. The email reads as follows: 'dear patienc, i have some great news to share! we have some new intiaitves rolling out here at the office. the first saturday of each month we are going to have FREE yoga classes!!!!! bring ur kids, family members, and even pets for a fun,fun,FUN event, Please rsvp by thursday to reserve your spot, see you soon!'


What do you think the office’s patients will conclude about Dr. Fishman and his office when they read the email? Explain your answer.

Evaluate the process Solomon used to draft the email by explaining what he should have done differently to ensure the email was well-written and that it included all the necessary information.

Pretend you are Solomon’s employer. What feedback would you provide based on the email?