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During history class, one of the students rolled a baseball on the floor toward the front of the classroom. Ms. Durango saw the rolling ball as she turned from the front marker board. She saw the direction from which the ball rolled, determined that she needed to identify the disruptive student immediately, and quickly called the name of the only boy sitting on that row. Her identification was not correct. What probably hindered her from solving the problem of identifying the disruptive student?

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Answer:    Representatieness heuristic

Explanation:  Representativeness heuristics occurs when someone tries to draw a conclusion or make a decision about something, using heuristic representativeness, which means that they make a conclusion based on stereotypes. In this particular case, the teacher used this mental shortcut based on her knowledge of who, according to his usual behavior, could throw a baseball on the classroom floor. This kind of decision-making and conclusion can often be wrong, though in this way decisions are made quickly, but still based on stereotypes, which may not always be a good direction in decision-making.

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