To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. These decisions are made by managers who play a ________ role.

According to my research on business roles and responsibilities, I can say that based on the information provided within the question these decisions are made by managers who play a leadership role. This is because a leader's responsibilities include being responsible for the actions of your employees, since their actions (including successes and failures) are reflected on you and can affect your career.

I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

ayoogunyemi ayoogunyemi · Answer 2 · 2020-02-13T10:01:32+01:00

Answer:

Interpersonal Role

Explanation:

The three categories of managerial roles according to Mintzgerb are Informational , Interpersonal and Decisional role.

Interpersonal role deals with interaction with everybody around either as a figurehead , leader or a team player.

He organizes resources and task towards getting a good result through confident planning , effective controlling and efficient organizing. he also ensure that people understand their roles and objectives and he give the necessary support and motivation to deliver a good result