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A luxury car dealership assigns a service representative to each customer. This service rep handles all routine and emergency service appointments, writes thank-you letters, and lets the car owner know when the next service date is anticipated. This dealership has adopted a ________ approach.

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sandlee09

Answer:

relationship orientation

Explanation:

According to my research on different sales approach, I can say that based on the information provided within the question this dealership has adopted a relationship orientation approach. This is a sales approach that focuses on developing a bond with the client in order to provide a better service and understand what is the best product for that client.

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