Answer: False
Explanation: Upward communication in an organisation refers to the dissemination of information from the subordinates to their superior. Such communication is done for transferring suggestions or complaints etc.
In the given case, Jyl, is the supervisor and is transferring an order and not any suggestion or complaint. Thus, the given case, is an example of downward communication.
Hence from the above we can conclude that the given statement is false.
The correct answer is false. Jyl's communication to her employees is not an example of upward communication
Upward communication in an organization is the transmission of information from the employees to the managers.
From the question, Jyl is a supervisor and was only giving out instructions to her employees, but Upward communication helps managers to know how employees feel about procedures, policies and other important areas of the business. Therefore, the correct answer is false.
Upward communication is very essential in an organization because it provides an avenue for managers to understand how employees feel about their present job or work.
Upward communication is now widely used in different organizations as it’s gradually replacing the traditional way of communicating.
Many organizations also use upward communication in whistle-blowing policy as it allows the employee to communicate directly with the top hierarchy within an organization, particularly large organizations. In other words, upward communication is an effective tool in curbing corruption in organizations.
Also, upward communication has advantages and disadvantages.
Some of the advantages of upward communication include:
Disadvantages of upward communication include:
Therefore, Jyl's communication to her employees is not an example of upward communication
LEARN MORE:
KEYWORDS:
