'Effective Communication strategy' is described as the communication technique in which the focus is laid on conveying the information/message in a clear and precise manner.
In case of delivering a negative message, the 'effective communication strategy' would be:
B). Putting the bad news first.
'Effective communication' possess the following features:
- Convey the message to the point and clear.
- Avoid providing reasons or additional information unless asked for.
- Assist the receiver in comprehending and believing the message.
The two approaches can be followed to communicate negative messages:
- Direct Approach
- Indirect Approach
- The direct approach believes in conveying the message first followed by the reasons if required.
- While the indirect approach puts forward the reasons first followed by the actual message.
Since the 'effective communication strategy' focuses on conveying the information in a clear, as well as, concise to avoid confusion or misinterpretation, putting the news first would make it more impactful and understanding.
Thus, option B is the correct answer.
Learn more about 'communication strategy' here:
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