First the copy machine broke down, then the person in the next office started arguing loudly with another coworker, now she can't find a pen that isn't out of ink. Hannah's head hurts, her shoulders are tense, and her back aches. The problems represent _. The results are _.

The problems represent stressors. The results are strains. According to the Transactional Model of Stress, the stressors that Hannah had to deal with provoked her appraisal. She was personally affected by the events she had to cope with at work. As a consequence of all these stressors, she feels strains that result in headaches and pain in her shoulders and back.

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First the copy machine broke down, then the person in the next office started arguing loudly with another coworker, now she can't find a pen that isn't out of ink. Hannah's head hurts, her shoulders are tense, and her back aches. The problems represent _____. The results are _____.

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First the copy machine broke down, then the person in the next office started arguing loudly with another coworker, now she can't find a pen that isn't out of ink. Hannah's head hurts, her shoulders are tense, and her back aches. The problems represent _. The results are _.