Answer:
cause-and-effect
Explanation:
In this scenario Bianca is providing various information that seems to be using an organizational pattern known as cause-and-effect. This is basically describing a pattern in which you describe a problem and then describe/mention what is causing that problem. Which is what Bianca is doing by describing the chaotic and overflowing waiting area and then stating that they are the cause of the problem within the health care system.
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