With a deadline approaching, all seven members of Sharon's product development team were working round-the-clock and still the work was not completed in time. After the project was completed, Sharon spoke individually with the members to determine the cause for this delay. Many members complained saying the work given to them was not in accordance with their roles, some were unclear about which team member to approach when faced with a problem, and many underestimated the time and effort the project demanded. This team is characterized by ________.A) a clear role allocation for all team membersB) dissimilar mental modelsC) high degree of role clarityD) excessively large team sizeE) a strong climate of trust

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Answer: Dissimilar mental models

Explanation: In simple words, mental models refers to the thought process of an individual that build up his or her perception of how the real world works and how he or she should act in a situation.

In the given case, the employees of sharon were not sure of their duties and did not know how to operate. Some of the employees even underestimated the effort needed for the job.

Hence from the above we can conclude that Sharon's employees had dissimilar mental models regarding their jobs.