Answer:
Mean = 6
Standard Deviation = 4.2
Step-by-step explanation:
This is a binomial probability distribution problem.
The mean has formula:
[tex]\mu = np[/tex]
The standard deviation has formula:
[tex]\sigma=np(1-p)[/tex]
Where n is the number of calls [20]
p is the probability of success [30=0.3]
Let's put these into the formula:
[tex]\mu=np\\\mu=(20)(0.3)\\\mu=6[/tex]
and
[tex]\sigma=np(1-p)\\\sigma=(20)(0.3)(1-0.3)\\\sigma=(20)(0.3)(0.7)\\\sigma=4.2[/tex]