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________ are persons who act as catalysts and assume the responsibility for managing refinement activities.A) Early adoptersB) Free ridersC) LaggardsD) Change agentsE) Whistle-blowers

Respuesta :

Answer: Option (D)

Explanation:

Change agent is referred to as an individual from outside or inside of an  organization/company who tends to helps a company/business or an organization in order to transform themselves by focusing on the matters such as organizational improvement, efficiency, effectiveness, and their development.

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