Answer:
A process that is in statistical control MAY NOT be producing services or products according to their design specifications.
Explanation:
Statistical process control (SPC) is a statistical method used to control production processes. The SPC tries to ensure that the production process is effective and defects are minimized.
But minimizing defects doesn't mean that they wouldn't exist. For example, a production process that only produces 0.5% of defective units will be considered extremely efficient, but still 0.5% of the units are defective.
