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Which of the following was one of the first CRM components built to address the issues that sales representatives were struggling with the overwhelming amount of customer account information they were required to maintain and track?
A. Sales management system
B. Contact management system
C. Opportunity management system
D. Sales force automation system

Respuesta :

zunesyed

Answer:

The correct answer is (D)

Explanation:

Sales force automation programming will be customising that streamlines the collection, examination and dissemination of information in a business pipeline. Supervisors can utilise SFA programming to screen sales reps' movement and efficiency, and utilise that data to deliver promoting plans and deals forecasts. Enterprise-level programming is typically intended to incorporate with centre monetary applications and incorporates deals capacities, for example, contact the board, an area the executives and opportunity the board.

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