Since technical has found that UAC files is corrupted. Better to login with administrator userid and password and try to restore or reinitialized user account.
Explanation:
Before doing any action technician has to take necessary back rom administrator level and software installed for that particular and under the right access policy.
First step is possible to check CHECKDISK tools for any files or directory are corrupted. End user has to update virus signature and scan the workstation or laptop or desktop.
If sill UAC account can’t restored better to delete the UAC account and recreate the same assigning the user policies.
