The practice of using call centers, where employees receive calls from customers and provide service by taking orders and answering queries, is called ________.

A) customer response marketing

B) guerilla marketing

C) rective marketing

D) internal marketing

E) inbound telemarketing

Inbound telemarketing refers to a marketing strategy where a company provides a 24/7 call center( and sometimes toll free) experience to enable customers make informed decisions. It is sometimes called soft selling.

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The practice of using call centers, where employees receive calls from customers and provide service by taking orders and answering queries, is called ________. A) customer response marketing B) guerilla marketing C) rective marketing D) internal marketing E) inbound telemarketing

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The practice of using call centers, where employees receive calls from customers and provide service by taking orders and answering queries, is called ________.

A) customer response marketing

B) guerilla marketing

C) rective marketing

D) internal marketing

E) inbound telemarketing