A help desk can provide service to users by performing all of the following tasks, except for__________.
A.having one telephone number B.creating a method to track problems effectively C.reporting users’ questions to their supervisor D.using surveys to determine user satisfaction

The help desk of an organization is a department in an organization that has the duty of attending to customers challenge and giving them technical assistance on the product/service of that organization.

The help desk workers, work with anonymity and are not expected to give out their details to customers.

Therefore the help desk workers are not allowed to give out their personal to customers.

A help desk can provide service to users by performing all of the following tasks, except for__________. A.having one telephone number B.creating a method to track problems effectively C.reporting users’ questions to their supervisor D.using surveys to determine user satisfaction

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A help desk can provide service to users by performing all of the following tasks, except for__________.
A.having one telephone number B.creating a method to track problems effectively C.reporting users’ questions to their supervisor D.using surveys to determine user satisfaction